The shipping cost of orders will be calculated based on weight, shipping speed, and delivery location. All orders will be shipped within three days of being placed for in-stock products. We process orders placed on Saturday or Sunday on the following Monday. Overnight shipping orders must be received by 12:00pm EST for same day shipping. We now ship international!


We always hope you will love all the SkinCatering products you purchase. Due to the nature of our products, we cannot process exchanges or refunds on opened, unsealed, or used items. Products that are unused, unopened, and in the state that they were delivered can be returned within 30 days of delivery. We will refund 100% of the product cost, less any applicable discounts, but we do not offer refunds on shipping cost. We regret that we are not able to offer free return shipping, unless it is for a product that you did not order or a product that is damaged or defective. We appreciate your understanding.

How to Return a Product

Email for a product return form. Print & complete the form and return to:

Attn: Returns
1500 Main St.
Suite 220
Springfield, MA 01115

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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